Terms of service

Terms of Service

Introduction

Welcome to CottonLocmark! By accessing and using our website, you agree to comply with these Terms of Service. Please read them carefully.

Account Creation

Eligibility:

You must be at least 18 years old to create an account and use our services.

If you are creating an account on behalf of a company or organization, you represent that you have the authority to bind that entity to these terms.

Account Security:

You are responsible for maintaining the confidentiality of your account credentials.

Notify us immediately if you suspect any unauthorized use of your account.

Product Information

Accuracy:

We strive to provide accurate product descriptions, images, and pricing.

However, we do not guarantee that all information is error-free. If you notice any discrepancies, please contact us.

Availability:

Product availability is subject to change without notice.

We reserve the right to discontinue or modify any product at any time.

Ordering and Payment

Order Confirmation:

When you place an order, you will receive an order confirmation via email.

This confirmation does not guarantee product availability.

Payment:

We accept various payment methods, including credit cards and electronic funds transfer (EFT).

Payment is due at the time of order placement.

Shipping and Returns

Shipping:

We offer shipping within South Africa and internationally.

Shipping costs and delivery times vary based on your location and chosen shipping method.

Returns and Exchanges:

Refer to our Return and Refund Policy for details on returns and exchanges.

You may return unused, unworn items within 14 days of receipt.

Intellectual Property

Trademarks and Copyrights:

All content on our website, including logos, designs, and product images, is protected by intellectual property laws.

You may not use our trademarks or copyrighted material without our explicit permission.

User-Generated Content:

If you submit reviews, comments, or other content, you grant us a non-exclusive, royalty-free license to use, reproduce, and display that content.

Limitation of Liability

Disclaimer:

We provide our services “as is” without any warranties or guarantees.

We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website.

Indemnification:

You agree to indemnify and hold us harmless from any claims, losses, or liabilities related to your use of our services.

If you have any questions or need assistance, please contact our customer support team at cottonlocmark@gmail.com.