Shipping policy

Introduction

Welcome to Cotton Locmark! We appreciate your support and want to ensure a smooth shopping experience for you. This shipping policy outlines important details related to shipping, delivery times, costs, and more. Please read it carefully.

Shipping Details

Domestic Shipping:

We offer shipping within South Africa.

Our standard shipping time is 5-10 business days (excluding weekends and holidays).

Shipping costs vary based on the order value and location. You can find the exact shipping cost during checkout.

International Shipping:

We also ship internationally.

International shipping times vary depending on the destination country.

Shipping costs for international orders are calculated based on weight and location.

Order Processing Time

Processing Time:

We strive to process orders promptly.

Most orders are processed within 7 hours after payment confirmation.

During peak seasons or special promotions, processing times may be slightly longer.

Shipping Methods

Standard Shipping:

Our standard shipping method is via reputable carriers.

You will receive a tracking number once your order ships.

Please allow for additional time during busy periods.

Express Shipping:

If you need your order urgently, we offer express shipping options.

Express shipping costs are higher but ensure faster delivery.

Shipping Costs

Cost Calculation:

Shipping costs are calculated based on the weight of your order and the shipping address.

You can view the shipping cost during checkout before finalizing your purchase.

Free Shipping:

We occasionally offer free shipping promotions.

Keep an eye out for special deals!

Tracking Your Order

Tracking Information:

Once your order ships, you will receive an email with tracking details.

Use the provided tracking number to monitor your package’s progress.

Customs and Duties

International Orders:

For international orders, please be aware of any customs duties or taxes imposed by your country.

These charges are the responsibility of the recipient.

Contact Us

If you have any questions about shipping or need assistance, feel free to contact our customer support team at cottonlocmark@gmail.com